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Philip O'Brien — web design & IT support
Privacy

How this site treats your information.

You won't find complicated legal terms or long passages of unreadable text here. This explains what I collect, why, and where it's stored — in plain English, same as everything else on this site.

In shortI ask for the bare minimum, use it only for what you gave it to me for, and never sell or share it.

Last updated[DATE — set when this goes live]

Why I value your privacy

I value your privacy as much as my own, so I'm committed to keeping your information safe. I ask for only what I need to reply to you or do the work you've hired me for. I'll never use your information for anything other than why you gave it to me, and I'll never give anyone access to it unless the law requires it.

How I collect information

Through this site

  • The contact form — your name, email, and phone number if you give it, so I can reply
  • Nothing else. No newsletter signup, no account creation, no purchases through this site

What I don't do

  • No tracking cookies or scripts
  • No analytics that build a profile of your visit
  • No social media "like" or "share" buttons — these track you even if you don't click them

What information I hold

When you contact me through the form or by email, I hold your name, email address, and phone number if you've given it, along with the content of your message.

If you go on to hire me, I also hold whatever's needed to invoice you — your name, business name if applicable, and payment details through the payment processor. I never see or store your card details directly; those are handled by [Square / your payment processor — confirm which for this site].

Where I store your information

Contact form submissions

  • Stored by Forminit, on AWS servers in Ireland (EU)
  • Forminit is UK-registered and ICO-listed, with a published Data Processing Agreement

Invoicing & payment

  • [Confirm: which invoicing/accounts software holds client business details]
  • Payment processing: [confirm processor — Square is used elsewhere in the business]

How I use your information

I use your contact details to reply to your enquiry, and — if you hire me — to send invoices and keep you updated on the work. I don't send marketing emails or newsletters through this site. If that changes in future, you'll be asked to opt in, and can opt out at any time.

Who's responsible for your information

Philip O'Brien is responsible for the security of your information. You can get in touch about this at [privacy contact email — separate from or same as general contact] or through the contact page.

Who has access to your information

I'm one person. There's no team, no employees, no one else with access to what you send me — that's it.

The steps I take to keep your information private

Confirmed

  • Third-party services (Forminit) are restricted to what's needed and hold their own published GDPR documentation

To confirm before publishing

  • Password manager used, and whether unique passwords per service
  • Device encryption & passcode/biometric lock on computers and phone
  • Auto-lock timeout on devices

How to complain

If you've any reason to complain about how I handle your privacy, get in touch directly at [email] and I'll take it seriously.

If you're not satisfied with my response, you can complain to the Information Commissioner's Office (ICO), the UK's data protection regulator, at ico.org.uk.

Changes to this policy

If this policy changes, the update takes effect as soon as it's published here.